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The Most Common Questions Jenny Craig Consultants Get (But Love Answering!)

By Jenny Craig

Your weight loss journey is a physical and emotional experience, and it’s natural to have questions along the way. In more than 35 years of helping people live healthier lives, Jenny Craig consultants have fielded just about every question you can imagine! As a company and as individuals, we pride ourselves on not just providing knowledge, but also delivering compassionate support — often working one-on-one to brainstorm individualized solutions for each client. Here are four of the most common questions we hear in our centers, along with our answers. Have a question not covered here? Ask your consultant or leave a comment below. We’re always here for you.

Will Jenny Craig work for me?

If you're ready to learn how to lose weight and keep it off, Jenny Craig can help. We keep things simple and effective by supplying you with a delicious variety of food and providing guidance and support along the way. Independent research has shown that members following our program, on average, lose 1-2 lbs. per week. Our members lose more weight than dieting on their own!† We’ll also support you to get more active, which has both health and weight maintenance benefits. We are here for every member through every step of the weight loss journey – no judgment.

Does your food taste like "diet food"?

No! We have delicious, award-winning foods ranging from Chocolate Lava Cake to Turkey Burgers. We recognize that eating delicious food definitely makes the Jenny Craig plan more sustainable and enjoyable for you. That’s why we have more than 40 professional chefs who have a hand at crafting the entrees. 

Is Jenny Craig sustainable for weight loss?

We wish all our members hit their goal and never put the weight back on, but life frequently gets in the way. Jenny Craig utilizes research-proven strategies to help you work toward your goals, and we’ll also teach you many healthy habits that can last a lifetime. Weight loss is a journey, not just a destination, and we want to support anyone with weight loss aspirations. 

Does the food have a lot of sodium?

Our planned menus have approximately 2,000mg of sodium per day. We use the 2015 Dietary Guidelines for Americans that recommends reducing dietary sodium to 2300mg per day. If you have a reason to reduce sodium further than the recommendations, please work with your consultant to use the Personalized menu and select the foods lowest in sodium.

Are there any new foods coming out?

We are always working on expanding our menu so our members have a wide variety of delicious foods to choose from. We currently have more than 100 delicious menu items. We always share this news via email and social media, so make sure to follow us to stay updated on the latest new foods!

Can I do the program if I am breastfeeding?

Absolutely. Nursing mothers will be advised to follow a modified calorie level based on the child's age and frequency of breastfeeding.  All breastfeeding mothers will need to wait until their baby is 6 weeks old to enroll. When you join or restart the program, your consultant will ensure that you are on an appropriate calorie level so that you and your baby receive the proper nutrition you both need during this special time. Always consult your physician before starting a weight loss program.

How can I be on the program when I have to cook for my family?

This is also a common concern with new clients who haven’t yet realized how easy it is to follow a Jenny Craig weight loss program. Fact: most meals take about 5-10 minutes to prepare, including salads and free foods — so if you can give yourself those few extra minutes to prepare your meal along with the family meal, you’ll be in good shape. If hunger is a problem for you while cooking, try drinking 16 ounces of water and eating a small salad prior to preparing your family’s meal. Then you can eat your entrée with your family!

What happens after I reach my goal weight?

First, you celebrate a job well done! Your consultant will help you transition to weight loss maintenance. Some clients choose to transition to a Jenny Craig maintenance menu, continuing to meet with their consultant and enjoy the ease of preparing Jenny Craig meals. Others choose to apply the principles they’ve learned during their weight loss journey — visual portion cues, carb and protein balances, free foods, and more—to self-prepared meals. When the time comes, talk with your consultant about which approach feels right for you.

What happens if I reach a plateau?

Although plateaus don’t happen to everyone, they’re common occurrences for anyone trying to lose weight — and your consultant has lots of strategies to help you break through a weight loss plateau. Since a plateau can be caused by a number of factors, your consultant will work closely with you to determine what might be causing your weight loss to stall. Then you’ll work together to adjust your menu or behaviors … while staying motivated to meet your end goal.

How can I make the program work within my budget?

Discuss your budget limits with your consultant right away. This is a very common question, and there is absolutely no need to be embarrassed about it! Together, you and your consultant can create a customized menu that works for you. Not only will this approach help you save money during your weight loss journey, it will teach you how to eat healthy for life.




† Rock CL, Flatt SW, Karanja N, et al. Effect of a Free Prepared Meal and Incentivized Weight Loss Program on Weight Loss and Weight Loss Maintenance in Obese and Overweight Women—A Randomized Controlled Trial. JAMA. 2010;304(16): 1803-1811.

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Annamarie H - Jenny Craig


21 hours ago, Bettyo said:

Why can't I pick my own foods this is my first week and I don't care for a lot of things. I was told only 3 substitute meals per week?

Hi @Bettyo.  Our Full Planned Menus are designed to help you maximize your weight loss.  Jenny Craig’s structure and routine builds healthy habits, and our Planned Menus are an important component of the Program.


Each day on Jenny has a built-in calorie deficit and appropriate macro-nutrients that promote healthy weight loss.  To get the best results, it is best to follow the Program and menu as it is designed.  Meet with your consultant every 7 days, follow the planned menu, and self-monitor your food and activity on your menu.   


We have several different menu options available and your Consultants can help work with you to find the right menu without impacting the efficacy of the Program.


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Serena - Jenny Craig


2 hours ago, Guest Food purchase said:

Am I required to purchase food through Jenny Craig in order to participate?

Yes, we are a food based program. Give our team a call at 866-706-4042 for more information! 

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Guest Sandrajune


My husband and I are both on Jenny Craig. Cooking the meals separately isn’t working well for “dinner together.” Does anyone know how long to cook two meals together???

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Annamarie H - Jenny Craig


On 5/24/2019 at 3:46 PM, Guest Sandrajune said:

My husband and I are both on Jenny Craig. Cooking the meals separately isn’t working well for “dinner together.” Does anyone know how long to cook two meals together???

Hi Sandrajune, 


We'd suggest cooking them the amount of time as listed on the box, check them/stir them, then add another minute until done.  Hope this helps!

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