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What to Expect At Your First Consultation

By Sarah S – Jenny Craig

If you’ve spent any time reading our Success Stories, you know that many Jenny Craig members cite their first consultation as “the day that changed their lives.” That’s pretty exciting stuff! But if you’re just taking your first few tentative steps in your weight loss journey, “life-changing” might also feel a little bit intimidating. We want to walk you through a typical first consultation — so you know exactly what to expect, whether you’re visiting your local center for an in-person meeting, calling in over the phone or connecting via video chat. 

Meet your new go-to advisor and supporter

Whether you’re on the phone or in a center, this is the first time you’ll meet your personal consultant: the knowledgeable, compassionate person who will be your guide during your weight loss journey with Jenny Craig. Your consultant will be many things to you in the coming months — including menu planner, mojo booster, cheerleader, confidante and more.

Goal setting leads to goal getting

After you spend a few minutes getting to know one another, you and your consultant will talk a little bit about your goals for your weight program: what inspired you to embark upon your weight loss journey, and how much weight you’d like to lose. On average, Jenny Craig members lose 1–2 lbs. per week, so you’ll be able to get a very rough idea of how long it might take you to reach your goal — and start setting some expectations around that.

Every journey starts with a single step

In order to track your progress, we have to see exactly where you started! Your consultant will take a “before” picture, record your weight and take your measurements, and discuss how you’ll keep track of everything in your Success Tracker. You’ll also set weight loss milestones to celebrate along the way, such as 10% of your body weight and your halfway mark. By this point, you’ll probably be feeling pretty excited and hopeful.

ConsultantGroup_WhattoExpect.jpgProgram details and getting started

Next, your consultant will give you a “Getting Started Guide” that contains everything you need to get off to a successful start. Since Jenny Craig is a lifestyle, not just a diet, you’ll get a basic overview of how the program works — details like how often you should be eating, the importance portion control and how to add Fresh & Free Additions to your meals and snacks and much more.

Menu planning and customization

We understand that every single Jenny Craig member is unique, so our program and menus are designed to be customize. A personalized diet plan enables you to lose weight gradually, and still enjoy the foods you love! All Jenny Craig meals are nutritionally balanced; your consultant can help you make sure you stay within your daily calorie limit.

Questions, food and farewell

Everybody has questions at their first appointment, and our consultants have heard it all — from how to stay within a certain budget to where to find the best healthy cooking resources. So don’t be shy… ask away. While you’re packing up your food purchases, you and your consultant will set expectations for your first week, and make plans for a quick phone check-in a few days later. And that’s it!


Are you ready to start your weight loss journey? Book a free appointment and meet with one of our knowledgeable consultants today.




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Recommended Comments

On 2/29/2020 at 7:54 AM, Guest Melissa said:

I have made an appt but what if I decide it is something I can't afford?

Hi Melissa,

Your coach will walk through all the details of the program with you at your first appointment. We're happy to work with you to find an option that fits your budget and lifestyle! For more details on what's included and how much the program costs, check out this blog post: 


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2 hours ago, Guest Joi Hunter said:

How do I reschedule my appointment 

Hi Joi,

Please give us a call and we're happy to reschedule your appointment: 1-866-706-4042. 

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On 3/1/2020 at 3:51 AM, Guest Beverly said:

On average, how much do you spend weekly on food?

Hi Beverly,

To learn more about the program, what's included and the average weekly cost, check out our blog post: 

Let us know if you have any other questions!

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I just booked my first consult appointment but the confirmation email didn't specify whether I would be meeting over the telephone or in person.  Am I required to come in for the meeting or wait for a phone call at the specified time?

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42 minutes ago, Guest Shelley said:

I just booked my first consult appointment but the confirmation email didn't specify whether I would be meeting over the telephone or in person.  Am I required to come in for the meeting or wait for a phone call at the specified time?

Hi Shelley, we apologize for the confusion. Our Consultants will be calling you by phone during your scheduled day and time. If you have any further questions, feel free to call us at 1-800-536-6922 or email us at jennycare@jennycraig.com

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