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Members following our Classic program, on average, lose 1-2lbs per week. Typical weight loss on the Rapid Results program is 11.6 pounds in the first four weeks and 1-2 pounds per week thereafter.

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  • Today is day 3 and I’m going crazy.  I am starving and about ready to eat everything in site.  Any recommendations??!!


    1. jhenkle87

      jhenkle87

      I felt the same at the beginning, but now I'm a month in and feel much better hunger wise. I used celery as a tool to satiate hunger between meals and it really helped, though less so at night after dinner/snack. At those times I just drank a diet soda or more water and that seemed to work better than doing nothing.

    2. 2chopsticks

      2chopsticks

      Day 1.    I feel the same.  Husband is eating pizza

  • I am thinking of rejoining again.  Alberta really has no incentives for restarting.  


  • Are the cheeseburgers gone for good? They are no longer on the website at all..


    1. Cassie18

      Cassie18

      Wondering the same thing.

  • Hi, I am new to the program. Today is day 3.  Can zero calorie seltzer count as water?  Can I put crystal light in my water?  My app says that I need the recharge bars, but I do not have them. Am I supposed to have recharge bars with max up? i signed up online.

     

    thanks!!


    1. SlimStacey

      SlimStacey

      Yes anything with zero calories can count as your water 🙂

    2. SlimStacey

      SlimStacey

      I would also call your consultant about the recharge bars and check your packing slip that is emailed to you each time you order. If they’re charging you for them, you better get them!

  • Hi, I am new to the program. Today is day 3.  Can zero calorie seltzer count as water?  Can I put crystal light in my water?  My app says that I need the recharge bars, but I do not have them. Am I supposed to have recharge bars with max up? i signed up online.

     

    thanks!!


  • Where can I get the portions/exchanges for meals on your own for the 1200 calorie plan?


  • For those that order your food online and have it shipped to you, how long does it usually take to arrive? Thanks!

     


    1. SlimStacey

      SlimStacey

      I get mine in two days after ordering. I live in a hot climate so I make sure I’m home when I know the FedEx truck comes. Sometimes they don’t pack enough dry ice and you have to make sure to get your food into the freezer!

  • Are we supposed to drink the shake and eat breakfast item.  Why is shake in italics. I’m confused on whether it’s a substitute or an add-on. 


    1. missbumble

      missbumble

      I think it is about 100 calories - I use part in my coffee and have plain yogurt later with my fruit 

    2. scotese

      scotese

      You can have the shake or another healthy fuel

  • How long can food items stay in the refrigerator? My freezer is way too small...


    1. mrschris

      mrschris

      Oops.. sorry for the repeat

       

    2. missbumble

      missbumble

      IM Not A JC Admin but my 2 cents? Maybe 5 days - Max? Not sure I bought a freezer for my garage. 

    3. SlimStacey

      SlimStacey

      You should ALWAYS freeze the food that comes frozen!! Just like any other frozen item. Clean out your freezer. Cook up any items you can to make room and use them (like frozen veggies, meats). Bad idea to keep them in the fridge. ☀️

  • How long can food items stay in the refrigerator? My freezer is way too small...


  • Why is stock so low?? Cheeseburgers, sweet and salty bars, and now S’mores are all out of stock and I’ve been told there is no estimation as to when they will be back. Is there a problem with the company??  Please let your loyal customers know whats up, and if we need to find a new provider. This is very frustrating! Especially when you order one of these items and they send you something random that you don’t even like. 


    1. Show previous comments  5 more
    2. CBRealtor

      CBRealtor

      I believe they are about to launch new menus so that might have something to do with it? 

    3. Cassie18

      Cassie18

      I’m not going to order again until they can tell me what’s in stock. I DO NOT want substitutes. So far I’ve received substitutes for cheeseburgers, kettle popcorn, Yogurt Nut Bars, and S’mores Bars….those are just the things I can remember. There is absolutely NO reason why they can’t let us know what’s out of stock! It should be part of their customer service. Can anyone give me a good reason why we can’t be informed of out-of-stock items?

    4. SlimStacey

      SlimStacey

      I am with you all on this…I get many things that my consultant tells me are in stock only to receive substitutes. (I get my food delivered.) The new items are kind of lame and there’s only 5-6. No fish! Fish sticks are so easy to have frozen and I miss the fish and chips. So sick of chicken burritos, Salisbury steak, butternut squash ravioli, and turkey/egg/cheese breakfast burritos! I haven’t seen a bagel, waffle, or steak breakfast quesadilla. I’ve been on the plan for 12 weeks and lost 18lbs 😊. But the lack of food choices and $$$ are making want to end soon and finish with WW. 😑

  • I just started and the website and app are confusing and limiting. Are we required to do everything through the coach? I'd like to just have each week's menu visible in the app or on the site and then order my own food (being able to exclude things I know I don't like rather than wasting money on them) - but I can't find the menus and it looks like you can order food but not connected to any plan. I don't understand. I don't want to have to talk to a coach on the phone every time to order food, I'm too busy for that - not to mention the coach never calls when they say they will. It seems like this should be easier - just give me my menu and my food choices, and let me order them online. Am I not understanding how to use the site/app properly? 


    1. missbumble

      missbumble

      Ask your counselor for some blank menus and a food guide if they have it. I usually come up with my items ahead of time by looking at Menu items - for me I just do any 3 meals each day and a snack and a yogurt or shake and dessert. 

       

      Don't despair. The app is not great - but if you are on a specific plan you can use the app. SO when I was on Max I logged my food by clicking on an item in the plan and a day and if I did not like that days food - there were equivalent substitutes I could choose from. So try the part on the app where you log food. 

       

      Hope this helps.

       

      Not the best IT Services - but the best diet plan anywhere. 

       

       

    2. ShrinkingDeb

      ShrinkingDeb

      I have found the app to be pretty unusable. I'm a lifetime Jenny Craig member and whatever they have done to the app now makes it completely unusable for me. For example, if I want to switch whole days around, I can't even do that on the app. So for now, I'm just doing everything by hand with the menus that are given to me each week, which is the easiest and least frustrating,, but I agree with you that the app is VERY confusing and limiting (which is a good word to describe this). 

    3. missbumble

      missbumble

      OOH I love the handwritten menus - especially when my JCC does it for me :)

  • So when are the cheeseburgers going to be back? They've been out of stock for weeks now!


    1. Show previous comments  1 more
    2. ShrinkingDeb

      ShrinkingDeb

      So they eliminated the turkey burger for some unknown reason, and you can't get the cheeseburger and no one seems to be able to tell you when you will be able to get the cheeseburger. I hope you get an answer to this soon, because this is really upsetting. When you are on a limited food plan to start with to lose weight, to have a severe lack of choices and availability just sets us all up for failure.

    3. Cassie18

      Cassie18

      Still nothing!

    4. SlimStacey

      SlimStacey

      I just talked to my consultant about this yesterday. They really don’t know what’s going on. The warehouse and the FedEx people have all of the control over what we get and if they don’t have stuff, well it’s too bad for us. I miss the turkey burgers so much and I’ve been on the plan 12 weeks and never seen one. I also really miss the fish and chips… they took that away… And they have no fish at all which really sucks. How long can one eat Salisbury steak and other meat products? They also just rolled out about five or six new menu items, but most of them are chicken and not all that great! I’m disappointed in the food choices and random substitutes ☹️

  • Sorry typo please disregard post!


  • I am confused.  It says Jenny Craig bar and Jenny Craig shake but it isn’t in my order?  Do I have to get these items myself?


    1. Wengat

      Wengat

      I don't think they have the jenny craig bars...I was told they were redoing them. I eat yogurt in place of it. I do get the shakes and the vanilla is my favorite. 

    2. Zqueen92

      Zqueen92

      Nearly every order I get has something missing from it. Call your center, tell them you’re missing the shakes from your order, and they should provide you with them.

    3. SlimStacey

      SlimStacey

      The Jenny Craig bars are renamed the Recharge Bars. If you are on Max Up, they should come automatically with your order. You have to ask for the shakes to be added, that’s why it’s in italics on the menu. After a month, I canceled the bars and ordered the shakes instead. I just get more out of them. Ask your consultant 

  • This website is so frustrating!  I am doing the classic meal plan, not MAX but every article, menu, etc. is about MAX.  I can't figure out how to order week 2 of the classic.  This site really needs a topic search bar!  How do I order Week 2 of food, not MAX?


    1. Serena - Jenny Craig

      Serena - Jenny Craig

      Hi @jbrod sorry to hear you are having trouble. When you originally signed up did you order through the website or did you order through a Coach? Our Jenny Care team can check if you are enrolled in Auto Delivery and check if your second week is scheduled to process on a future date, please feel free to email us at jennycare@jennycraig.com or call us at 1-800-536-6922. 

    2. jbrod

      jbrod

      I ordered online, not through a coach.  I am not in auto delivery, but would like to.

  • I am trying to load/print the classic 1200 menu.  It keeps taking me to max-up.  How do I get to print off the classic menus?

     


    1. Serena - Jenny Craig

      Serena - Jenny Craig

      Hello @Miss Nuts are you accessing the menus from the Mobile App or directly on our website? The website only has the Max Up menus but our App will show the classic menu as well. Our Jenny Care team can also send you a link to all of the Classic Menus, feel free to email us at jennycare@jennycraig.com. 

    2. Helen12

      Helen12

      I could not find the classic menus on the app either so I will email the address you gave above. My coach said there is no menu but the max up menu

    3. kag72

      kag72

      I don't think you can access a whole menu on the app but if you go on the particular day to enter food, on the top left tab right under where it says "today" you can choose "Classic" or change "Max up" or whatever it is showing to "classic" and then select which week and day of the menu you want to do.  

  • Had my first weigh in yesterday after only 5 days on the program. I know it was early to it is what it is. Guess what I lost 5.6 lbs. I'm proud of myself and will continue this long journey. 


    1. Becky _H

      Becky _H

      Great job! Keep up the good work. 

    2. kag72

      kag72

      Congratulations!  Keep up the great work!  Seeing progress is definitely a good motivator to stick with it!  (And if you see less loss in the coming weeks or on a particular day,  try not to be too discouraged, if you stick with it you will see good results!)

  • I'm on my 11th day of Jenny Craig Classic menu and I've only lost 2.2lbs. the scale hasn't budged! I've done the program before and always lose about 5 pounds the first week and about 3 or 4 lbs during week two. I'm super hungry, thinking of food all the time! I'm exercising daily (1.5 hrs of cardio). I'm spending just under $200 a week for food (not including the additional $$ I'm spending on buying fruits, veggies, yogurt and bars) and I'm super frustrated! The scale hasn't moved since day 5. They upped my calorie intake from 1200 to 1500 but still... No change. What's happening?? I need advice. I'm giving it 2 more weeks and if I don't see some serious progress (at least 5lbs), I'm stopping, simply way too expensive for such disappointing results and non- stop hunger. Fingers crossed for success.


    1. kag72

      kag72

      I hope by now you've seen better results.  It sounds to me like they have you on too high a calorie diet.  Obviously talk to your coach or a doctor but personally, I'd go back down to the 1200 calorie diet and maybe add in an extra piece of fruit and lots of veggies.  If that still doesn't work, I'd go see your doctor to make sure it's not something physical (like your hormones being off or hypothyroidism, etc.)  I don't know your situation, but if you don't have as much weight to lose as before (you're closer to your ideal weight), or were already restricting your calories/on a diet before you started JC, you won't see as big of gains in the beginning, so just look for steady progress.

       

      As far as being hungry, the first couple of weeks are definitely the hardest but it does get a lot easier if you stick with it because your body will adjust.  In the meantime, I'd recommend consuming things that are low in calories but will make you feel full like veggies, low calorie soup/broth, water, flavored tea, sugar free jello, etc.  Also make sure you spread out your food during the day instead of eating it all at once--try to have one of the items on your menu every couple of hours during the day.  I also personally find it easier to be hungry late at night and first thing in the morning.  So I try to fast during those hours and eat all my food during the main part of the day when I need to work, etc.

       

      Good luck!

  • I'm a little disappointed in my week three, but will plug along. I was supposed to have at least three days of shakes and I did not get them. Not quite sure where to go to about that. Anyone know? Thanks for the reply. Ok, start of week 4. I weighed in and lost another pound.  Yeah!!!!!!!!


    1. kag72

      kag72

      Congratulations!  I see this is from a few weeks ago.  If you paid for the shakes, then I would call JC.  If you didn't, then if you look at the menu, you will see the substitutions from things you can buy at the grocery store, like milk under the HealthyFuel list.

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