Any of you Canadians have the Bodymedia Fit Core armband? I'm a Jenny-at-home customer, so got my armband shipped directly to me. I absolutely love the data reports and the instant feedback - think it is a huge contributor to my success.
The problem: The plastic housing in the strap has cracked and I went on the Bodymedia website to see if I could get another. They are pretty cheap: the blue ones are less that $9. The only problem is that the shipping cost is $27! It seems just wrong to pay 3 times the cost of the item just for shipping!
I called Bodymedia to see if there was any alternative way to get it to me - their agent was nice, but he had never had anyone make this request before. He agreed that it seemed unreasonable for shipping to be so pricey, but neither he nor his supervisor were able to come up with a solution. I've asked them to escalate my request, but nothing yet.
He also suggested looking for a Canadian retailer, but I haven't found one that carries the armband let alone replacement straps.
Has anyone else dealt with this issue?