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Tracker Not Totalling

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#1 AnneT

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Posted 30 March 2014 - 05:20 AM

The bar charts in "My Tracker" area are not showing the correct total calories that I have entered in the "Track Today" pop up menu.

Is there some unobvious trick to this? It appears to be a bug.
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Posted Image

Started Jenny Craig:  January 2, 2013
SW:  189.5
GW:  135   
week 1-1/9/2013: -0.5
week 2-19 - 1/16/2013 - 5/15/2013:  -29.1

Restart:  April 1, 2014:  170

#2 bigfrost

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Posted 30 March 2014 - 05:49 AM

I have seen that once in awhile and i would just reenter the meal entry and it seemed to work out correctly
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Forward ever...Backward never

 

Start Weight = 223

July 4th Challenge goal = 6 pound loss started at 193.2

Week 1= 191.6

Week 2= 190.8

Week 3= 188.6

Week 4= 188.4

Week 5= 184.4

 

Summer Challenge Goal = get into 170's and lose 10 pounds

Week 1= 184

Week 2= 181.6

Week 3= 181.

Week 4= 180.4

Week 5= 181

Week 6= 174.6

Week 7

Week 8

 

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#3 AnneT

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Posted 30 March 2014 - 08:15 AM

Its still not working - I deleted, added, deleted, added, now the screen is just white.
This appears to be problem when ever I add a food. Is there a tech help email or is forum it?
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Posted Image

Started Jenny Craig:  January 2, 2013
SW:  189.5
GW:  135   
week 1-1/9/2013: -0.5
week 2-19 - 1/16/2013 - 5/15/2013:  -29.1

Restart:  April 1, 2014:  170

#4 jwaters49

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Posted 30 March 2014 - 09:03 AM

I'd suggest sending an e-mail to the contact us site.
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Memorial Day Challenge:
weight.png





weight.png


#5 AnneT

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Posted 02 April 2014 - 04:30 PM

The web site appeared to be working this morning. But now its not totaling correctly again. Is there a credit for the days that the web site is malfunctioning?
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Posted Image

Started Jenny Craig:  January 2, 2013
SW:  189.5
GW:  135   
week 1-1/9/2013: -0.5
week 2-19 - 1/16/2013 - 5/15/2013:  -29.1

Restart:  April 1, 2014:  170




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