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Happy Resolution to "Center is Closed and I'm Floundering"


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#1 Pink Crayon

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Posted 09 July 2013 - 12:54 PM

Thank you to everyone who replied to my post last night about my situation with my JCC. As suggested, I let 24 hours pass and called the 800 number and spoke to Morgan. She was very understanding and had me hooked up with a new JCC in no time. I was also able to order the food I wanted without a problem.

I did learn that to stay and be considered active I must order at least 30 items within a 60 day period. This also enables me to receive free shipping. Morgan explained that I don't have to order food each time my JCC calls either, and that my food choices are just that MY food choices. She was very sympathetic to my what happened and was very sincere.

Later this afternoon, I received a follow up call from Michelle I believe her name was. She confirmed my understanding of the program and let me know that MOMO and the breakfasts that I had planned on having this week were very healthy. Michelle also reminded me that I am not meant to be on JC food forever and that their goal was to teach me healthy habits, such as portion control and nutrition, overall a healthy lifestyle. She will be emailing some MOMO ideas. I am very pleased with the support and encouragement I received and how my situation was handled by both girls I spoke with today.

Thank you everyone who encouraged and supported me yesterday. I hope to do the same for each of you as well. :rolleyes:

Kerry
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Kerry-

It takes much less energy to do; and much more energy not to do.

#2 gennybunny96

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Posted 09 July 2013 - 01:05 PM

I'm glad they were supportive. It doesn't do us any good to have a bad experience while we are trying to lose weight. Good luck on your journey
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Genevieve

Starting weight: 241.8 Current weight: 213.2 Goal: 155
4th of July challenge:
8.6lbs down
Summer slim down challenge:
Starting weight 217.6lbs
Week 1 - 215.8 down 1.8lbs
Week 2 - 213.2 down 2.6 lbs

#3 kaiserme

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Posted 09 July 2013 - 01:38 PM

Yaaaaaaaaaaaaaaaaaaaaaay!!!!!!!!! :)
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Shelly
Started 12/28/2012 214 lbs.

Re-Starting using MOMO 1/2/13 I am still 37 lbs. ahead, however, my lowest this past Summer was 158, so I am up 19 lbs. from that. I can't keep looking at my old stats, it has to be new. I will be 58 in February. I weighed 196 last year at that time...can't go there!

1/1/13 Wed. 177 lbs.
1/8/13 Wed. 175.6 lbs.










Anniversary July '13 Frankfort MI My Kaiser - Spring 2013
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Posted ImageThis isn't even my heaviest- Summer '11 I think. Not goin' back there!!

#4 FaizaYagi

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Posted 09 July 2013 - 04:02 PM

Very happy to hear that :)
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Total Loss 85.2 Prior to pregnancy in 2013

 

My Weight Loss/Life Journey Blog: http://jessicafaiza.blogspot.com

 

Start weight Sept. 2012: 271.4 lbs

Weight prior to pregnancy 2014: 187.2


Jessica "Faiza" Yagi

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#5 babyrn86

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Posted 09 July 2013 - 06:01 PM

Yay! So glad you got it all worked out
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Janet

 

Restart 5/6/14                                                        

SW: 273.6 lbs 

CW: 267

 

Week 1: -3.2 lbs

Week 2: -0.4 lbs

Week 3: -3 lbs

 

 

 

 

 

 

 

 

July 4th Challenge: Goal - 10 lbs

Week 1: -3 lbs


#6 psychonurse1956

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Posted 09 July 2013 - 06:07 PM

I must say that I am quite happy with the responses that I have been getting from the Jenny 800 number. When I called them last month and told them the problem that I had with my counselor and the fact that I couldn't get food again until the first of the month they were very good to me. I have talked to my new counselor twice and we have gotten along really great both times. I hope things continue down the right road to goal for me now.
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My log-in name is psychonurse but I am not crazy except I am crazy for weight loss.

I am back with Jenny and I can't remember how many times I have been here before but this time I am going to do it.

By the way my real name is Sonya.



SW- 4/9/13- 202
GW- ? - 140 (maybe more if I want to get off more-depends on what size im wearing)LOL

Week 1-4/16/13- 197.4 (-4.6 lbs.) YES
Week 2-4/23/13- 196.0 (-1.4 lbs.) stressful week
Week 3-4/30/13- 194.0 (-2.0 lbs.)
Week 4-5/7/13- 192.0 (-2.0 lbs.) yeeepie
Week 5-5/14/13- 192.0 no weight loss- increased activity- possible swelling and water retention
Week 6- 5/22/13-190.0 (-2.0) back on track...doing good...activity and program going well.

Had problems with my counselor and had to take about 3 weeks off starting weight 194.0 on July 1, 2013

7/8/13- 184 (-10.0 pounds) I would say a very good start to coming back.  I am ready to get back on track.  Wednesday to start riding bike again after work.



#7 a_red_dress

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Posted 09 July 2013 - 06:51 PM

Kerry you deserve nothing less than the best customer service that JC can possibly provide, after all you're paying for it! So glad everything is all worked out and you're happy, I felt so bad for you yesterday. Now it's onward-&-upward!
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#8 janiebelle1957

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Posted 09 July 2013 - 08:49 PM

I'm so glad to hear that. I'm glad you came here for support and then called JC today. I would have been devastated too.
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<a%20href=<a%20href=<a%20href=56 years old
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#9 Tedsbikerbabe

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Posted 10 July 2013 - 02:02 AM

Oh, good for you! I'm so happy it was a favorable resolution.
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Carmen




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"I've been on a constant diet for the last two decades. I've lost a total of 789 pounds. By all accounts, I should be hanging from a charm bracelet." - ERMA BOMBECK.




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