Hi I start week three tomorrow and I only had an initial call with a counselor the day before I started. I really thought I was supposed to get a call once a week. Can someone tell me what to expect please. So far I haven't lost any weight and I need a bit of direction.
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Jenny at home Question
Started by reshmi25, Jan 24 2012 05:50 PM
7 replies to this topic
#2
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Posted 24 January 2012 - 05:57 PM
You are supposed to get a call from your consultant each week. And get your food delivered every two weeks. Call tht 800 number and speak to someone about it.
Nancy
Do or do not....there is no try
Pounds lost:
Month 1 - 6.5
Month 2 - 6.5
Month 3 - 5.5
Month 4 - 1.7 (on vacation for 2 weeks)
Month 5 - 3.3
Month 6 - 6.1
Month 7 -4.2
Month 8 -6.0
Month 9 - 5.2 and 24 inches lost so far
Month 10 - 3.2 (had a gain one week this month
Month 11 - 5.4
Do or do not....there is no try
Pounds lost:
Month 1 - 6.5
Month 2 - 6.5
Month 3 - 5.5
Month 4 - 1.7 (on vacation for 2 weeks)
Month 5 - 3.3
Month 6 - 6.1
Month 7 -4.2
Month 8 -6.0
Month 9 - 5.2 and 24 inches lost so far
Month 10 - 3.2 (had a gain one week this month
Month 11 - 5.4
#3
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Posted 24 January 2012 - 05:59 PM
Yes, you were supposed to have received another call by now.....def call the 1-800 # asap!
♥*´¨)
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
#5
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Posted 24 January 2012 - 06:12 PM
reshmi25, on 24 January 2012 - 06:09 PM, said:
Thank you. I got something scheduled
Great!
♥*´¨)
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
#6
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Posted 24 January 2012 - 06:44 PM
Ugh I called them and they said my consultant would call me right away and I'm still waiting. I'm getting really upset. Its ridiculous that I've spent three nights waiting for phone calls that never came!
#7
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Posted 24 January 2012 - 08:21 PM
reshmi25, on 24 January 2012 - 06:44 PM, said:
Ugh I called them and they said my consultant would call me right away and I'm still waiting. I'm getting really upset. Its ridiculous that I've spent three nights waiting for phone calls that never came!
Unfortunately arent alone, many here have had this issue too. I would keep calling them til they do something about it.
♥*´¨)
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
¸.•´¸.•*´¨) ¸.•*¨)
(¸.•´ (¸.•` MeLissa~
"reached my goal (-64 lbs) and now ROCKIN' maintenance....WooHoooooo"
#8
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Posted 25 January 2012 - 09:07 AM
Melissa is absolutely right. Keep calling them unto they rectify this situation. Make sure they give you the name of your consultant, the direct number and email address for your consultant so if this happens again and no one calls you, then you have the ability to directly reach your consultant. I have been an "at home" customer for over a year. I've had two JCC's over that time, received a call every week, same day and time, and only had one missed call (communication error between my JCC and me). Also, I always had the direct phone number and email address of my consultants so if I didn't receive a call at the time scheduled, I would wait 15 minutes and would be on the computer sending an email asking them what happened or calling them.
Good luck.
Once they straighten this out and assign a consultant, make sure you have that information and feel free to email your consultant if you have any questions during the week. I found they were always willing to answer my questions prompt
Good luck.
Once they straighten this out and assign a consultant, make sure you have that information and feel free to email your consultant if you have any questions during the week. I found they were always willing to answer my questions prompt
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