8 replies to this topic

[rygoosie's mom]

Please help.  With the new website launch, I am no longer able to access the online recipe files of the Jenny foods (eg. Tuscan style soup, thumbprint cookies, etc..).  They are great and very important to me. Please direct where I would find them within the new website. Thank you

[flowering]

Hi there! Try going to "tools" then, go to "New Tools to Change Your Ways in 28 Days" then, "By Category"  (e.g. "Souper-Douper Soups".)

[CindyDi]

flowering, on 15 November 2011 - 02:00 PM, said:

Hi there! Try going to "tools" then, go to "New Tools to Change Your Ways in 28 Days" then, "By Category"  (e.g. "Souper-Douper Soups".)

I was also looking for it but once I get there I don't see "By Category". Am I just missing it?

[CMECRZN]

After clickin gon the New Tools to Change your Ways in 28 days, scroll all the way down to the bottom and click on Learn Volumized Eating. By Category is on that page.

[JC Community Manager]

Thank you for your question about Jenny's online recipes. We do apologize for any inconvenience our new website has caused you. Unfortunately at this time the recipes are unavailable as we are working to revitalize them. Please be reassured they will be returning with our many popular recipes as well as new, delicious and tasty recipes in the near future. If there is a specific recipe (or recipes) you are looking for please let me know and I would be happy to provide it to you during our transition.

What flowering is suggesting is also a good idea. Under the tools section when you click the "New Tools to Change Your Ways in 28 Days" it will take you to the Jenny-Set-Go section. At the bottom you will see a "Learn Volumized Eating" link. Click that and you will see the By Category and find some great recipes including the "Souper-Douper Soups".

Thanks for reaching out to us, we appreciate your feedback.

[flowering]

I used 1-800-JENNY CARE (53669 2273) to get my information.

[JC Community Manager]

Hello. I just wanted to inform you that we did hear your requests to get the recipes back online and I'm happy to report that the recipe section is available again and accessible at http://www.jennycrai.../tools/recipes/.

Thank you for your patience.

Kind regards,

JCWM

[Blessed4Life2]

JCI Webmaster, on 12 April 2012 - 07:52 AM, said:

Hello. I just wanted to inform you that we did hear your requests to get the recipes back online and I'm happy to report that the recipe section is available again and accessible at http://www.jennycrai.../tools/recipes/.

Thank you for your patience.

Kind regards,

JCWM

YAYYYYYY, thank you....thank you....thank you!!!!

[KarenHinNC]

I have been trying to access the on-line Creative Recipe Cookbook and the Volumetrics Approach Guide.  Each time I click on one of them, a screen opens up and it looks like it's trying to load the book, but then I get a message saying 'Publication has not been activated'. Does this happen for everyone or is it just me?  If it's just me, what do I have to do or who do I have to talk to to get the publications activated?

Please note: My problem is showing up nearly a year later than the previous posts.  I was able to click on the link for recipes shown above and open a recipe search page, but I'm still having a problem getting into the on-line books.  Is there a solution to my problem?  I posted this on the general board and other people mention they are having the same problem....no solutions to be had over there.