10 replies to this topic

[I Called Jenny]

Usually when I hit the VIEW NEW CONTENT, I get the posts from the last few weeks. Now, I'm only getting SOME of the new content that was posted today.

Did I do something wrong or has there been yet another change to the site?

I hope it was something that I did rather than a new policy because that helps us keep track of all of the postings in all of the forums and it will be much more difficult to try to go forum by forum if we miss a day of the posts.

Thanks for any help you can provide!

Phyllis

[JCI Webmaster]

Hello. We do apologize for any inconvenience our forums are causing you. There have been no changes to functionality of the forums so the view new Content has not been changed or modified in any way. If you could provide futher details on what content you feel is new that you have not viewed that should be displayed in that feed we can investigate that futher for you.

Thank you.

JCWM

[Baby B Grandma]

Yes, I see, too. We only get to page 4 of recent posts.

[Blessed4Life2]

I only see ONE page of recent post, and I know for a fact I havent logged in since way before the last post on the page....so I am missing some threads for sure

[I Called Jenny]

JCI Webmaster, on 14 November 2011 - 09:58 AM, said:

Hello. We do apologize for any inconvenience our forums are causing you. There have been no changes to functionality of the forums so the view new Content has not been changed or modified in any way. If you could provide futher details on what content you feel is new that you have not viewed that should be displayed in that feed we can investigate that futher for you.

Thank you.

JCWM

I used to be able to read the new content from the past month or so. Basically it would show me anything or any subject in all of the forums where someone had either posted something completely new or whenever anyone replied to a post whenever it was originally posted. There would be 10 or more pages of these posts. Now I'm only seeing one page of content of things that were posted today - nothing earlier than today.

I'm not sure what other specific details you need or what I could provide.

What I'm saying is that if someone wrote anything on the forums earlier than today - whether I read it or not or replied to it or not - the content is no longer available under the VIEW NEW CONTENT option.

If I want to read anything posted earlier than today, I actually would have to go to each individual forum to check to see if there is a new post or if there is new content to someone's post that I already replied to.

Phyllis

[PishiCat]

I have the same thing happening too , phyllis. So i guess we have to check in every few hours so we dont miss anything !

[mindymdc]

I Called Jenny, on 14 November 2011 - 11:19 PM, said:

I used to be able to read the new content from the past month or so. Basically it would show me anything or any subject in all of the forums where someone had either posted something completely new or whenever anyone replied to a post whenever it was originally posted. There would be 10 or more pages of these posts. Now I'm only seeing one page of content of things that were posted today - nothing earlier than today.

I am experiencing the same thing as described here. I hope it's just a glitch!

[CMECRZN]

If you click on the Mark Board as Read, then it will behave just as you are indicating you are seeing. I'll bet that that flag was set for all of us during the upgrade last week.

[I Called Jenny]

CMECRZN, on 15 November 2011 - 07:01 AM, said:

If you click on the Mark Board as Read, then it will behave just as you are indicating you are seeing. I'll bet that that flag was set for all of us during the upgrade last week.

That's what I thought too but when they re-launched the site, I was still able to see everything up until Sunday night. Then it was all gone.

Phyllis

[valerie0118]

The last time they did a big revamping of the web-site we lost all previous posts. I had been a member for a few months and lost all of my connections. Looks like they have done that again.

[JCI Webmaster]

Hello. We do apologize for any inconvenience our forums are causing you. The issue you are describing is an account setting that can be configured by you. To do this, please click on your name in the top-left corner area and goto "My Settings". On that screen, under the "Search Settings" section you will see a drop-menu option that will allow you to select "All new content since my last visit" or "Show me all the content I have not read". These are the two options for controlling what you will see in the "New Content Feed" and they are specific to your account. It sounds like you want the "Show me all the content I have not read". Hopefully switching that will meet your needs. Again, we apologize for any inconvenience using the forums has caused you and hope this resolves your concerns.

Kind Regards,

JCWM