Let me say first of all that I have been a strong proponent of Jenny Craig. I get creative with the meals, I love adding in fresh veggies, and I've lost a lot of weight and felt great.
But lately I am getting really annoyed with Jenny Craig, as a corporation.
First, they cancelled the app with no warning, promised they would roll out something new, solicited feedback (which I took the time to provide) and then decided that they weren't going to replace the app in the end. Well, can we have back the old app at least? No. Why?????
Second, I figured even though I didn't have the app, I could at least plan out my meals online to make sure that they were balanced and then print off my schedule for the week and check things off that way instead of via the app. So I went back to the website to do that and I was having difficulty finding the menu-planner feature. Upon chatting with a representative online, I found out that it will be discontinued. The reason? They don't think it is necessary. Again, what is the point of CANCELLING features that you had as selling points when people joined the program? Total bait-and-switch.
Then I talked to my consultant about it this week and she told me that the reason they are doing all of this is that they aren't allowing people to make their own menu plans anymore. They've always discouraged it, but now they won't allow you to sign up at all unless you agree to sticked to the menu plans as they are written.
It's annoying because I REALLY don't like the menu plans. I've tried following individual weeks, I've tried picking individual days. I just can't. I end up with foods that I hate, that then sit in my freezer while I make excuses for reasons to stop for fast food. Its bad.
It would be so easy for them to make a program that required participatnts to only order food that fits within a particular set of weekly guidelines. If they can't figure it out themselves (or don't want to take the time), then they can do a planned menu. If they can and want to, then they get to customize their menu and eat what they like. This isn't rocket science, it's just computer programming.
I love Jenny, but I can't recommend it to people anymore now that they don't offer customization. It's annoying to see a company take something that is simple and make it needlessly regulated.